Account & Data Deletion
Brisanje računa i podataka / Account deletion instructions
English
You can delete your SMS38 account and the data linked to it, including gateway devices, message history, and SMS synced from the SMS38 Gateway Android app. Account deletion is permanent.
Delete from the SMS38 web panel
- Sign in at sms38.info/login.
- Open Profile / Settings and choose Delete account if it is shown.
- Confirm the deletion. If the option is not available in your version of the panel, use the e-mail request below.
Delete by e-mail request
Send an e-mail from the address registered to your account to info@sms38.info with the subject Account Deletion Request. Include the account e-mail and, if available, the API key prefix (first 8 characters). Do not send your full API key or password.
We verify ownership and complete the deletion within 7 days, except for records that we are legally required to keep (for example, billing records). Backups are purged on their normal rotation schedule.
Delete only gateway data
You can remove a gateway device in the SMS38 web panel (Devices → Delete). Removing a device deletes its registration data. To delete only synchronized inbox messages, contact support or delete them in the web panel where available.
On the Android device
Uninstalling the SMS38 Gateway app removes its local database, logs, and stored credentials from the device. It does not automatically delete data already synchronized to your SMS38 account; use the web or e-mail request above for that.
Bosanski
Možete obrisati svoj SMS38 račun i podatke povezane s njim, uključujući gateway uređaje, historiju poruka i SMS poruke sinhronizovane iz SMS38 Gateway Android aplikacije. Brisanje računa je trajno.
Brisanje u SMS38 web panelu
- Prijavite se na sms38.info/login.
- Otvorite Profil / Postavke i odaberite Obriši račun ako je opcija prikazana.
- Potvrdite brisanje. Ako opcija nije dostupna u vašoj verziji panela, pošaljite zahtjev e-mailom ispod.
Brisanje e-mail zahtjevom
Pošaljite e-mail sa adrese registrovane na vaš račun na info@sms38.info sa naslovom Zahtjev za brisanje računa. Navedite e-mail računa i, ako je dostupno, prvih 8 znakova API ključa. Ne šaljite cijeli API ključ ni lozinku.
Provjeravamo vlasništvo i brišemo podatke u roku od 7 dana, osim podataka koje smo zakonski obavezni čuvati (npr. računovodstveni podaci). Backup se briše po uobičajenom rasporedu rotacije.
Brisanje samo gateway podataka
Gateway uređaj možete ukloniti u SMS38 web panelu (Uređaji → Obriši). Uklanjanjem uređaja brišu se podaci o registraciji. Za brisanje samo sinhronizovanih poruka iz inboxa kontaktirajte podršku ili ih obrišite u web panelu ako je opcija dostupna.
Na Android uređaju
Deinstalacija SMS38 Gateway aplikacije briše lokalnu bazu, logove i sačuvane kredencijale sa uređaja. To ne briše automatski podatke koji su već sinhronizovani na SMS38 račun; za to koristite web panel ili e-mail zahtjev.
Contact / Kontakt
E-mail: info@sms38.info
Privacy Policy: https://sms38.info/privacy-policy
Terms: https://sms38.info/terms